COLLISION CENTRE & AUTOWERX
In Historic Federal Hill
Understanding the Repair Process
What does it actually take to repair a vehicle to the exacting standards required at Bumper Globe Collision Centre...
Why does it sometimes seem to take longer than expected?
We get these questions most often of all. Realizing that many customers don't know the detailed work involved, the following is an outline of the steps involved to repair your vehicle when you bring it to the Bumper Globe Collision Centre. In quite many cases, hidden damages are discovered during the teardown and caused a bit delay which requires customer and insurance approval for additional work. Each step is completed fully and accurately with attention to detail, guaranteeing that your vehicle is repaired to its original pre-accident condition. Remember, you have rights to choose your own shop other than insurance's preferred shop and we follow insurance's written estimate and agreed repair cost.
There are 4 Phases to the Repair Process
Phase 1 - Estimate
Claim Number or Repair Order Number
Computerized CCCOne Estimate Prepared
Estimated Completion Date Given
Owner Signs Repair Authorization
Insurance Negotiations Completed
Parts Ordered Via Fax
Parts Received
Phase 2 - Prep
Vehicle Scheduled In For Repairs
Vehicle Disassembled & Re-inspected
Supplement Report Written If Necessary
Supplement Approved
Additional Parts Ordered If Necessary
Scheduled Completion Date Given
Phase 3 - Body Work
Structural & Body Repairs
Vehicle Set Up On Unibody Repair Equipment
New Panels Prepared & Installed
Priming, Sealing & Corrosion Protection
All Work QC Inspected, Initial Tests Done, Ready For Paint Department
Phase 4 - Paint Prep / Paint
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